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Exchanges & Return Policy

By using the Jazmine Kionna website, you accept our Terms and Conditions and Privacy Policy. We reserve the right to change these Terms and Conditions from time to time and we advise you to read through them each time you use the site. 

Delivery:We will always do our best to have your order with you on the specified date. However, unforeseen circumstances can arise that are out of the control of Jazmine Kionna, the courier, or both which may cause a delay. Although we will do everything to prevent this happening, it may not always be possible. With this in mind, any delivery timescales should be taken as a guideline and not a guarantee of delivery date. We will make contact with you as soon as we are made aware of any delay to your order. 

Our Return Policy:We are pleased to offer complimentary returns for online orders within 30 days of purchase. All items must be in perfect condition, unworn and in original packaging. We handle returns on a case-by-case basis with the ultimate goal of making our customers happy. We stand behind our products and services, and want customers to love them just as we do. We'll always do our best to take care of customers and deal with any situations fairly and reasonably. We apply refunds to the tender with which returned items were purchased. If we choose to provide a refund and no record of sale is available, we will give you credit of the amount to use at jazminekionna.com. 

Our Exchange Policy:We are pleased to offer complimentary exchanges for online orders within 30 days of purchase. All items must be in perfect condition, unworn and in original packaging.